Brown-Campbell Company was founded by the late John D. Campbell Sr. whose dedication to product quality, reliable service and fair pricing has been maintained as this Company's mission.
The tradition of quality products and services is achieved at Brown-Campbell through the Company's expertise. We are serious when we invite customers to "discover the magic of Brown-Campbell" because we know that the products and services we provide demand a level of application knowledge much higher than that typical in the metal distribution industry. Brown-Campbell elects to specialize and not act as a general line distributor so that we can maintain an integrity of product knowledge that is unparalleled in the industry and offer our customers the best advice available.
The product knowledge maintained by Brown-Campbell employees is paramount to providing quality products and services to our customers. We promote ongoing employee training programs and maintain a library of educational media to keep our employees on the leading edge. That is why we advertise "our price includes our people."
It is the policy of Brown-Campbell to insure 100% customer satisfaction with each order. We are committed to the pursuit of excellence. As such it is our goal:
• To achieve zero rejections that result from poor product quality or Brown-Campbell workmanship.
• To deliver all orders on or before our customer's requested delivery dates.
• To fabricate in a manner that is consistent with excellent workmanship and to deliver products that our customers can use with safety and complete confidence.